Information You Provide
Students: If you wish to obtain tutoring services through the Platform, we will collect your personal information through the registration process, including (1) name, (2) your email address, time zone and other contact information, (3) the subjects that you are interested in, (4) your credit card information, and (5) other pertinent information or information you wish to share.
Tutors: If you wish to provide tutoring services through the Platform, we will collect your personal information through the registration process, including (1) name, (2) your educational and biographical information, (3) the subjects that you wish to teach, (4) your preferred teaching session length, (5) your pricing for tutoring sessions, (5) your email address, time zone and other contact information, (6) your credit card information, and (7) other pertinent information or information you wish to share. In some cases, we may also need to directly collect from you personal information to be provided to a candidate background screening service (formerly known under the name “background check”), and you agree for Prima to collect all personal and other information needed for purposes of conducting the candidate background screening or for any other purposes.
For tutors and students, we collect personal information from you when you enter the Site or Platform or when you submit it to us, or when you are giving it to us in any other way, including, but not limited to, the following: (1) by registering; (2) by subscribing or placing an order; (3) by signing up for communications; (4) by contacting us;(5) by participating in a promotion or survey; (6) by any other means. This information may include, but is not limited to, for example, your first and last name, email address, home or other physical address, including street name and name of a city or town, social security number, Internet Protocol(“IP”), time of your visit or access, mailing address, billing address, telephone number, date of birth, payment method and payment-related information, and any other identifier that permits physical or online contacting of specific individual or company or entity. We may combine the information we collect from you with information we receive about you from other sources.
We use a third-party card processor for all credit card transactions, and we do not store any credit card information on our Site. We may collect personal information from you when you write a review on our Site.
In some jurisdictions, individuals may have the right to opt-in or withdraw consent for certain uses. If you reside in such jurisdictions, you may have additional rights which are detailed below, “Access, Correction and Deletion.”
Information We Collect Automatically
When you visit the Site, in addition to the information mentioned above, we may collect certain information from you, including but not limited to, for example, your IP address, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other similar data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes.
We may also use web beacons to help us analyze user behavior and measure the effectiveness of the Site and our advertising. We may work with service providers that help us track, collect and analyze this information.
We may combine the information we collect through cookies and web beacons with other information we have collected from you or information from other sources.
Use of Information
For students and tutors, we may use the information we collect from and about you: (1) to fulfill your requests for service; (2) to respond to your inquiries; (3) to send you a confirmation email when you subscribe for the service or make a purchase; (4) to review Site usage and operations; (5) to address problems with the Site, our business or the service; (6) to protect the security or integrity of the Site and our business; (7) to monitor the Site for compliance with our terms and the law; (8) to contact you with updates, newsletters, marketing and other informational and promotional materials from us and third party marketing offers from partners, as well as from other companies; and (9) to provide interest-based advertising to you based on the way you use the Site and other platforms; or for any other purposes Prima deems appropriate.
If you sign up for our mailing list, we will send you informational emails about offers of services. At any time, you can ‘unsubscribe’ yourself from our email list simply by clicking the ‘unsubscribe’ button.
You, students and tutors, understand and agree for you to receive alerts or communications to be sent to you via email or other communication means on a periodic basis and at any time with regard to tutors, students, lessons, schedules, and other communications and for any other purposes.
If you do not wish to receive communications from us about special offers and promotions, you can opt-out of receiving these communications by following the instructions contained in the messages you receive or by sending us an e-mail at email@example.com requesting that you do not wish to receive in the future any communications. Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the service, and we may send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications. For more information about interest-based advertising, including how you can manage advertising, please see below “Interest-Based Advertising.”
Disclosure of Information
Disclosures to Third Parties Assisting In Our Operations. Prima may share your personal information under confidentiality agreements with other companies that work with, or on behalf of, Prima to provide products and services, such as a cloud hosting company or a candidate background screening service for tutors. These companies may use your personal information to assist Prima in its operations. However, Prima does not grant companies any independent right to share this information.
Disclosures Under Special Circumstances. We may provide information about you to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. In such circumstances, we will take appropriate measures to ensure that the requester understands the sensitive nature of the personal information that they may receive.
Please note that if you voluntarily submit any personal information for posting on the Site, such as a review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect information about your visits to the Site and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Site and elsewhere over time. Other companies may also use such technology to advertise on our Site. You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in.
Access, Correction, & Deletion
We respect your right to access and correct your personal information. You may access your personal information by signing into your account. From there, you can correct or modify your information. You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us using the contact information detailed in the “Contact Us” section below.
Retention of Personal Information
Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided in agreements between you and Prima or as required or authorized by law.
The security of your data is very important to Prima. We have implemented appropriate security measures preventing your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. However, you should know that no website operator, including Prima, can fully eliminate security risks associated with personal information. While Prima has endeavored to create a secure and reliable website for users, the confidentiality of any communication or material transmitted to/from the Site or via e-mail cannot be guaranteed.
You understand and agree that it is your sole responsibility to ensure protection of your password and other sign-in information.
Children’s Privacy Protection
Under Age 13
Prima understands the importance of protecting children's privacy in the interactive online world. In order for children under 13 years of age to obtain tutoring sessions through the Platform, verified parental consent must be obtained in accordance with the Children’s Online Privacy Protection Act. It is not our policy to intentionally collect or maintain information about anyone under the age of 13 without obtaining appropriate parental consent.
Under Age 18
Minors under 18 years of age may have the Personal Information that they have provide to Prima through the Site deleted by sending an email to firstname.lastname@example.org requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.
Third Party Links
Response to “Do Not Track” Signals
Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, we do not process or respond to “Do Not Track” signals.
Users from Outside the United States
Prima Tutor Connect
2646 Dupont Drive
Irvine, CA 92612
ATTN: Privacy Request.
If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, mail, or in person. If you make a purchase, we will send you a confirmation email.